Half the fee confirms a booking here: your first, anything over a day ahead, overnights, pairs, companion dates, airport visits, peak dates, three hours or more. Only a returning client's same-day hour or two is paid at the door; cancel, and the half stays.
The trams have gone quiet, the last bars along the canal are killing their signs, and you write to the booking line for someone within the hour. If the house has looked after you before, and tonight you want one therapist for an hour or two, that message is the entire transaction until she knocks. Confirmation lands in roughly ten minutes, and forty to sixty minutes after that she is at your door, wherever in central Amsterdam you happen to be. The figure on the rate ladder changes hands only then, as cash in a major currency at that day's rate, on a card, or in crypto.
Read that as the exception, because it is the only one. A returning client, the same day, one hour or two: that is the single shape of booking this house takes with no money in front of it. Every other booking on this page, and a first message from a name the office has never seen is one of them, sends half of the fee ahead before she sets out. A new client writing at two in the morning for a single hour is confirmed as quickly as anyone else and is asked, in the same confirmation, for EUR 90 of the EUR 180 before she leaves. Newness is a category of its own on this page.
Deposit or no deposit, the house runs after dark on a single assumption: that the person writing is who they say they are, and will be there when she arrives. The house takes that assumption seriously enough to state what happens when it breaks.
A booking placed under an invented name, on a number or profile borrowed from somebody else, sent as a dare, or left to die on a doorstep by someone who was never going to answer, is filed as a false booking, not as a cancellation. The record is kept. The name, the number and whatever else was used are passed along to the reputable houses across Amsterdam, so the next therapist to see them knows what she is looking at. Where it warrants it, the matter is handed to the relevant authorities.
Nobody who books honestly will ever brush against this. Use your own name, be where you said you would be, and the file has nothing in it. The rule is written for forty-five therapists who cross the city alone at hours when most of it is asleep, and for no one else.
Now and then a cancelled client cites the fourteen days. Here is the exact position, since the rest of this page rests on it.
Take what the law ordinarily gives first. Under Dutch distance-selling law, a consumer purchasing a service remotely ordinarily gets fourteen days to walk away from it; the statute is the Wet Koop op Afstand, and it gives the EU Consumer Rights Directive its domestic form. A booking sent by message from a hotel bed or a rented flat is a distance sale, and on its face that window looks as though it should open.
Then take the part of the same law that settles it. The exemption is the Civil Code's Article 6:230p. That article names services the withdrawal right leaves untouched, among them anything to be delivered on one fixed date, or inside one fixed window of time. What you buy from this house is a slot on a clock: an hour with a time on it, on a night with a date on it, or the night entire. The date is not incidental to the service; the date is the service. A booking of that kind falls inside the date-specific-service exemption, and so no fourteen-day right ever attaches to it. That is not a right you give up when you confirm; for a dated service it never existed to begin with. This page, alongside the house terms, is what applies to a cancellation instead.
Most nights are planned rather than improvised, or are the first night with a new name, and for those the house commits itself early. These bookings take a deposit of half the price at the moment the office accepts them:
The deposit is exactly half the ladder figure, not a range and not an opening position, and the ring carries no surcharge for the small hours, the weekend or the drive, so half is never more than half. The overnight, EUR 1,250, sends EUR 625 ahead and EUR 625 to the door. A three-hour pair, EUR 1,080 on the ladder, sends EUR 540 ahead and the same again on arrival. Three hours with one therapist, tonight or next week, EUR 540, sends EUR 270 and settles EUR 270 in the room. A first hour with the house, EUR 180, sends EUR 90 ahead and puts EUR 90 in her hand at the door; make that first booking ninety minutes, EUR 270, and the split is EUR 135 each way. The office writes the exact figure into the confirmation before collecting anything, and she sets out once it clears.
Card, Revolut, Wise, cryptocurrency: those are the four ways a deposit moves, the ones that settle electronically ahead of time. It does not move by bank transfer or by PayPal, and it cannot be cash, because cash turns up with her and the deposit must already be sitting with the office when she leaves. The balance is the ordinary door payment in cash, card or crypto. The payment details come through one door only, the confirmed WhatsApp thread, once the office has said yes; nothing sent earlier, and nothing from another sender, comes from the house. For the order the messages go in, see the booking page.
Picture what the house has done by the time someone cancels a Saturday overnight on Friday evening. The office has confirmed her, checked the address, and set the hour. Her whole night is shut to anyone else, and the requests that arrived for it have been sent elsewhere. Her ride there and home has been booked, and on an airport booking that was done days earlier. Each of those steps happened because the booking was accepted.
Cancel, and none of it comes undone. The declined requests have found other houses. Her shut night cannot be sold on at a day's range, let alone an hour's. The coordinating is spent. The deposit pays for exactly that, work already done, and the reason it is not a penalty is that it was never priced as one.
That is why the rule has no ladder of its own. A deposit is kept in full when the client cancels, and the length of the notice changes nothing: a week, a day, or a message sent as she is pulling on her coat all land the same way. There is no percentage back for early warning and no free window, because the cost is dated to acceptance and later notice does not travel backwards to reach it.
Two situations are read differently. A government order that shuts the house down, or sickness serious enough that delivery is impossible, can be treated as force majeure. The office rules case by case, and where it accepts, the deposit becomes credit against a later booking. Cash never comes back out of it, under any heading.
The definition ends there. A diary clash, a meeting that ran long, a hangover, a flight that shifted, a room that moved, or a mood that turned by midnight do not qualify. They are plain cancellations, and the half stays put.
The office does take some bookings with no money in front of them: a returning client's same-day hour or two, or a request accepted late and fast when she is already on the road to you. Trust decides the timing of the payment; it does not cancel the debt. If that booking is cancelled, the costs are identical to a deposit booking's: the road she has already covered, the night she shut, the requests turned away. So the office asks afterwards for collateral of the same size. One policy, collected late instead of early.
Two more terms live here. A session you end before its time is billed for the whole length that was reserved, with nothing refunded in whole or in part: that block of the night was yours, she travelled to get there, and the minutes you walk away from cannot be resold to anyone at that hour. Should safety or consent be compromised, she may close the session there and then, and nothing is refunded.
Questions about your own booking go to the thread; the FAQ handles the rest.