A false booking is one made under a name, number or profile that is not the client's, or as a joke; it earns a short internal note kept inside the house.
Much of the city is asleep when these bookings travel. A woman steps out of a taxi at three in the morning, walks into a hotel she has never seen, and rides a lift to a stranger's floor. Everything about that journey rests on the booking being genuine. A false booking is the one that was not.
The criteria are written down, and there are four of them:
An ordinary missed appointment is not on that list. Someone who fell asleep, lost track of the hour or simply changed plans has made a cancellation, and it is handled under cancellation and refunds.
The house writes a short internal note holding the date, what happened, and the name and number the reservation was made with. A note of the same kind is written when a visit ends because a therapist's safety or one of her limits was not respected. Each note is kept for twelve months and then deleted. It stays inside the house, it is never handed to another business or to anyone else, and its one use is deciding whether to accept a further booking from the same person. The privacy page explains how to object to a note or ask for it to be corrected or removed. Where what happened may be a criminal offence, a booking made in bad faith may be reported to the police.
Nothing whatsoever. Book under your own name, be at the address you gave, open the door, and this entry never touches you.
Forty-five women on the roster go alone, late, into rooms they do not know, on the strength of a message. Letting invented names pass without consequence would leave them carrying that risk. Writing the criteria out costs genuine clients nothing, and it shows everyone exactly where the line sits. The cancellation policy sets it out alongside the rest of the booking terms.